We ship worldwide.  For all SA orders, your shipping rate will be displayed on checkout, where you have the choice to send either via SA Post Office or via Courier.

If you live outside of South Africa, please contact us for International Shipping Rates, as this will vary from country to country. Please also take note that all taxes, duties and customs fees are the responsibility of the person receiving the parcel.  Please contact your local customs office for fees related to your country.

Please note, shipping lead time is from date of dispatch and not from date of order or payment received. Although we endeavour to hold a limited amount of stock, most items are MADE TO ORDER , so please allow for at least 5 working days before your order can be dispatched.  LARGER ORDERS may take longer to make, in which case we will contact you with an estimated delivery time.

 

SHIPPING IN SOUTH AFRICA

Post Office:

  • 3-5 working days.  Flat Rate of R55.
  • Postal orders are sent Registered with a Tracking Number.
  • We will notify you via email, and send you a tracking number as soon as your order has been dispatched.
  • Please note that we have no control over Postal Service delivery.  Should you have any concerns please rather choose the courier option.

 

Courier Door-to-Door:

  • Overnight delivery to Major Centres/Cities. Flat rate R95. Parcels over 2kg R125.
  • Overnight to Regional/Outlying Areas. Flat Rate R125. Parcels over 2kg R155.
  • Durban and surrounds. Flat Rate R65. Parcels over 2kg R95.
  • Deliveries on working days only. Please ensure there is someone available to receive your parcel.
  • We will notify you via email, and send you a tracking number as soon as your order has been dispatched.
  • Major Centres: Durban, Cape Town, Johannesburg, Pretoria, Port Elizabeth, Bloemfontein, East London, George.
  • Regional Areas are all areas outside of Major City Centres.
  • No post office, farm or rural area delivery.

 

RETURNS POLICY

  • If you are not satisfied with the item you have received, please contact us within 7 days of receiving your order.
  • Please provide proof of purchase.
  • If it is agreed that the item may be returned, you may do so at your own cost, provided the item is received in the original packaging and in the same sellable condition. Please package carefully. We will gladly refund or exchange the item for you as per the original value.
  • Refunds will be made within 14 working days.
  • No returns on sale items.
  • No returns on custom made items.